Our
Pricing

Once you’ve decided to take action with Helm, you’ll meet with a qualified counsellor to have a planning session. They’ll utilise insights from assessments completed before and during this initial session to ensure they focus on what you need from Helm. They’ll help you identify the goals and desired outcomes from a Helm program and determine the number of sessions required to achieve those results.

Initial consultations are available between 8am and 8pm Monday to Friday and 8am – 1pm Saturday. These can be done in-person, over the phone or online. Book now.

Session price: Normally $230, this inital consultation is curently available for $160 for a limited time
Medicare rebate: up to $88 per session
Private health insurance: we work with BUPA, Medibank and HCF. Please refer to your private health cover for the rebates they provide.

Following your initial consultation, counselling sessions are likely to form an important part of your program. We’ll focus on building skills and knowledge to support the changes you want to make.

You have the option of booking one or multiple (3 or 6) sessions. Booking these sessions in advance gives you the opportunity to secure all sessions with the same counsellor, at a time that suits you.

Counselling sessions are available between 8am and 8pm Monday to Friday and 8am – 1pm Saturday. These can be done in-person, over the phone or online. Book now.

Session prices: 1 x session $230, 3 x sessions: $540
Medicare rebate: up to $88 per session
Private health insurance: we work with BUPA, Medibank and HCF. Please refer to your private health cover for the rebates they provide.

Helm offers family and friends who may be concerned about their loved ones a session with a Helm counsellor. This can be to find out about how Helm can help and provide more information about what a Helm program might look like for your friend or family member. We can also work through strategies and ways friends and family can support their loved ones, along with options for further support for themselves beyond this single session.

Counselling sessions are available between 8am and 8pm Monday to Friday and 8am – 1pm Saturday. These can be done in-person, over the phone or online. Book now.

Session price: Normally $230, this inital consultation is curently available for $160 for a limited time
Medicare rebate: up to $88 per session
Private health insurance: we work with BUPA, Medibank and HCF. Please refer to your private health cover for the rebates they provide.

This six-session program provides targeted help for alcohol and/or drug use, as well as problematic gambling.  You’ll learn about what triggers drinking, drug use or gambling, and why change isn’t easy.  Your counsellor will work with you to identify the changes you want to make, whether that’s cutting down, reducing the impact or stopping altogether – it’s up to you.

The Power to Change is an online program that provides some simple strategies to help achieve your goals. You’ll book 6 x 40-minute sessions at a time that suits you, with one of our trained counsellors.  There are short online activities to complete between each session that will guide the discussion with your counsellor when you meet.

Sessions are available over the phone or online between 9am and 5pm Monday to Friday.

Helm is currently running a FebFast initiative, allowing clients to access our Power to Change Program free of charge when booked between 17 – 28 February 2025. Outside of this initiative, the 6 sessions cost $50 each; a total $300 for the whole program.

You can find out more about the alcohol program here, the drugs program here and the gambling program here.

Unfortunately, there are no Medicare rebates available.

To claim a Medicare or Private Health Insurance rebate for Helm services, you will require a Mental Health Care Plan or a referral from a GP or Specialist.

You get a Mental Health Care Plan from a doctor.  It can be through your regular GP or you can access any health service.

If you’re interested in an online health service, we recommend InstantScripts. They have a team of Australian-registered GPs who can help patients access a Mental Health Care Plan. This will be done during a 20-minute video consultation. These consultations are subsidised by Medicare and have an out-of-pocket cost of $49.

To claim a Medicare rebate, the counsellor you have selected will indicate if they accept Medicare payments. If they do not, you will not receive a rebate.

Once you’ve received your referral or plan, you can return and upload it via your profile on this website before your initial session.